By Tony NZEKWE
In the face of declining trade volumes and operational constraints, the Kirikiri Lighter Terminal (KLT) Area Command of the Nigeria Customs Service (NCS) has relied on collaborative and innovative drives to sustain productivity and improve service delivery.
This was made known by the Acting Customs Area Controller (CAC), Deputy Comptroller (DC) Bolaji Adigun.
He added, “The Command is adopting strategic measures to enhance cargo throughput, strengthen stakeholder relationships, and improve revenue performance.”
Committed to reforms, DC Adigun, asserted, “Collaboration is the backbone of our operations at the KLT and the Commands dependence on transire cargo makes constant engagement with shipping companies and parent ports critical.”
His words: “KLT is a unique command. Without collaboration with shipping lines and other commands, cargo inflow becomes a challenge. That is why we prioritise regular engagement and strategic partnerships.”
He revealed that such engagements have already led to increased vessel activity at the Bestaf Terminal, with ship calls rising significantly in recent months, thereby boosting cargo inflow and operational capacity.
In addition, the unassuming and pragmatic acting Customs Area Controller, posited, “The Command is exploring opportunities to expand vessel operations to other terminals, including BCTL, in a move aimed at reducing reliance on cargo transfers from larger ports.”
On revenue generation, Adigun stressed that strict adherence to proper examination procedures remains key, noting that accurate valuation and classification of goods ensure appropriate duty payments.
He opined, “Once examination is done correctly and officers are positioned where they are most effective, revenue will naturally improve. That is our focus. ”
He highlighted the transformative role of digitalisation in Customs operations, noting that modern systems have streamlined processes, reduced congestion, and improved transparency.
He added, “Today, you don’t need to physically stay at the command to process your cargo. Everything is becoming automated, and that has improved efficiency significantly. ”
On discipline and professionalism among officers, he explained that regular parades, routine inspections, and strict adherence to dress codes are being enforced to maintain high standards within the command.
He added that unannounced monitoring of terminal operations by senior officers has also helped keep personnel alert and accountable.
Acknowledging challenges such as reduced trade volume and dependence on transire cargo, he pointed out that the Command is proactively addressing these issues through innovation and forward-thinking strategies.
“Our vision is to move beyond dependence and create a system where KLT stands strong on its own operational capacity,” he said.
Adigun reaffirmed the Command’s commitment to stakeholders, assuring that efforts are ongoing to ensure faster cargo clearance and improved service delivery.
In his words: “We are working towards a future where cargo clearance is seamless, efficient, and completed within 24 hours. That is the direction Customs is heading.”
The Acting Customs Area Controller (CAC), Kirikiri Lighter Terminal (KLT) Area Command of the Nigeria Customs Service (NCS), Deputy Comptroller (DC) Bolaji Adigun.
